Shutdown, but Restarts Instead

I've been having this problem for a long time now. It's really more annoying than anything. When I go to Start->Turn Off Computer->Restart, my computer shuts down. I've searched all over trying to find a solution.

I am thinking it may be related to this error I get in Event Viewer:

Event Type: Warning
Event Source: USER32
Event Category: None
Event ID: 1073
Date: 5/18/2005
Time: 9:49:08 AM
User: NT AUTHORITY\SYSTEM
Computer: LAPTOP
Description:
The attempt to reboot LAPTOP failed


Data:
0000: 00 00 00 00 ....

I am thinking maybe I have a service that is not stopping correctly, but I have not been able to find it yet.

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It looks like the system was hanging when trying to "Restart", because of my brother using an encryption program, called MaxCrypt. It's a nice program, but it has always had problem showing up in the tast bar. So, I now have it set up to NOT run at startup, and I will now only use it when I am going to shut it down again before I try to "restart".